What happens to the Shopify store and the existing product catalogue?
The Shopify storefront stays for the inventory side. The new site sits at wraysjewellers.co.uk and handles everything a first-time visitor reaches for: the six-generation story, both shop locations, hours, services, valuations, watch repairs, contact. Existing Shopify product URLs redirect through. No customer reaches the "will be gradually phased on" admission ever again, because the homepage no longer asks them to.
The hero you describe rests on family portraits. Are we comfortable surfacing them?
The portraits of William, Reginald, Bettie and Herbert, Richard, Andrew Snr and Andrew Jnr are already on /pages/our-history on the live site. The rebuild moves them to where they earn their keep, the homepage hero, and labels each one by name and generation. The walk-by customer sees what the inside of the shop already says: six generations of the same family running the counter.
How does the two-branch story work without crowding the page?
Two visit cards, stacked on mobile, side by side on desktop. Plymouth flagship at 102 New George Street with Andrew Snr outside the shop. Kingsbridge at 51 Fore Street with Andrew Jnr outside. Each card carries its own phone, hours and Google Maps embed. Both are tied back to the same six-generation hero at the top of the page so the reader understands they are one family across two shops, not two unrelated jewellers.
Why is the watchmaking line worth surfacing on the homepage?
Because William G Capps was a watchmaker before he was a jeweller. He served his apprenticeship as a watchmaker from the 1860s and only opened the jewellery shop in 1887. The watchmaking craft is older than the shop itself. Customers in Plymouth and Kingsbridge looking for a battery, a strap or a service tend to drive to a chain. They should drive to Wray & Co, and the homepage should say so.
Six generations of jewellers. How does that compete with the chains on Plymouth search?
It does not compete on marketing budget. It competes on the queries the chains cannot answer convincingly. "Antique jeweller Plymouth", "jeweller Kingsbridge Fore Street", "family jeweller Devon since 1887", "valuation jeweller Plymouth", "watch repair Plymouth New George Street". With JewelryStore + two LocalBusiness branches + Person + FAQPage schema, those long-tail queries route to Wray & Co, not to the H Samuel branch at Drake Circus.